By Jeff Kennon
A recent Harvard study shows that ‘being thankful’ can actually help re-wiring of the human brain. Instead of focusing on the things in life that are missing or unpleasant, it’s a profound shift in your mind when you start thinking of all of the things to be thankful for. There are many ways to help generate gratitude in yourself, your teams and your company.
Here are just a few examples from the Harvard study:
- Write a thank-you note.
- Thank someone mentally.
- Keep a gratitude journal.
- Count your blessings.
If you want to read the full article you can link to it here:
NRTC/NeoNova has always been thankful for our customers, our employees, for the great country we live in, the land we live on, and the families we each have.
It’s one thing to know it.
It’s another thing to say it.
So in the spirit of this season, let me just say from all of us how grateful we are that you entrust us with your customers, your brand and your livelihood. We understand how important each customer, each phone call, chat, and email is and how it affects the daily lives of those we serve together as partners.
We are also grateful for our employees and how they have engaged with the mission and motto of NRTC to take care of the rural community of the United States. Without our people, which is really where our strength comes from, we wouldn’t be able to assist the thousands of customers that we interact with every day.
Thank you and may you each have a wonderful Thanksgiving Season.
- Real customer service comes from the heart
- Help Desk is not a commodity
- At NeoNova, getting to know you is a joy for us
About the Author
Jeff Kennon is the Director of Customer Care at NeoNova. Drawing on his 26 years of leadership and customer care experience, he helped built the NeoNova technical support team from the ground up, streamlining it with highly-efficient processes while maintaining a fanatical focus on subscriber satisfaction. Combining his passion for taking care of people with a focus on meeting the “numbers,” Jeff has created a people-friendly yet data-driven culture that strives to be 100 percent transparent with NeoNova’s customers.