I have some important and useful information to share with you in this MuG, but before I delve into it, I wanted to give a shout out to our wonderful customer service staff. Last week was Customer Service Week and we went all out to show our folks how much we appreciate all they do.

If there’s anything else we can do to better serve you or your customers, please let us know. We actually like squeaky wheels. They help us resolve issues quickly before they have a chance to grow into big problems!

Ok, on to the topics of the day…

Cybersecurity Month

It’s the most wonderful time of the year: Cybersecurity Month! It’s a great time for you to review the processes and tools that protect your company and your customers. If you missed it, we have a white paper with useful information and links to resources to help you get started.

View the Cybersecurity White Paper

If you’d like some help, we also offer a couple of services you might want to check out. Our NovaSecure Cybersecurity Suite is perfect to help companies like yours get started, including assessing where you are, building robust policies, protecting your website, rooting out vulnerabilities in your network, and training your employees to combat social engineering attacks. We also offer DDoS mitigation with live monitoring provided via our NOC, which can detect and thwart Denial of Service  attacks before they become a serious problem.

Oct 17: TechConnect hotel, activity and giveaway deadline

If you haven’t yet, now’s the time to register to join us at our upcoming Affiliate Summit, TechConnect, at Jekyll Island GA. Next Tuesday (October 17th) is the deadline for our hotel block and special discounted room rate. It’s also the deadline for you to pick from several of our activities, including Golfing, our Shrimp Boat Excursion and Dolphin Watching. Plus, we need your size for the fleeces we’ll be giving away to all registrants!

We really believe it’s worthwhile for you to attend, as it’s a unique opportunity to provide guidance on NeoNova’s future direction, learn from experts and peers, and build relationships with the NeoNova folks who can get things done for you.

In fact, we feel so strongly about its benefits for both us and you, we let your first two employees register for free and give a roughly 80% discount to additional employees. Spouses are welcome to come at steeply discounted rates too. And your registration covers everything that’s on the agenda, including meals and activities.

I really hope we can meet in person at TechConnect next month. In the meantime, if you’d like to discuss our Cybersecurity services, TechConnect, or anything else, just give us a call or email me at jmcginnis (at)