What exactly is “managed wi-fi”? How much should we charge for it? What sort of results should we expect to see if we add it as a service? To explore these and other questions, NeoNova held a preconference workshop at the annual NTCA IP Vision conference. Additionally, we also sent a survey in advance of the workshop. This paper describes how we collected survey data and conducted the event and, most importantly, the lessons we learned from our efforts and our recommendations based on those results.
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Some highlights from the survey and event: