Built to Satisfy Customers
Phone, live chat, and email support
With the added convenience of live chat and email support, customers can get support however they prefer.
Time saving callback feature
Customers can request a call-back, and the system will hold their place in queue as they go about their day instead of waiting on hold.
Customers can be greeted with affiliate-specific notifications regarding service issues when calling in so they get information faster and more efficiently than ever before.
Low hold times, high first call resolution
Our highly trained staff, efficient processes, and state-of-the-art technology ensure your customers will get the support they need quickly, increasing their satisfaction with your services.
Customers use your services 24×7. Why not support them 24×7? With NeoNova support solutions, your customers can call, email, or chat any time they need help. The result? They get to be back up and running more quickly. You get to have happier customers.
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