We believe that quiet networks make for happy customers. NeoNova’s NOC services, powered by API Digital, take the burden of day-to-day network monitoring off your staff.
Using a unique Watch, Response, and Resolve workflow coupled with the ability to work with virtually any network monitoring tool, our NOC engineers review and validate network events before taking the appropriate actions to resolve them, minimizing the impact to your staff and your customers. Plus, by taking advantage of our internal escalation path — including tier 1 through 3 support and even advanced engineering services — you can reduce escalations to your team.
The result? Our 24x7x365 staffed NOC will keep you fully aware of the state of your network, maintain its integrity and stability, and free your engineers to focus on their primary responsibilities: growing and strengthening your network.
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