SUBSCRIBER SERVICES

Add Even More Value for Your Customers

Here at NeoNova, we understand that your customers are the most important part of your business. That’s why we’ve built a comprehensive set of products and services to help you complete your portfolio. From cutting-edge, easy-to-use email to robust home computer cybersecurity protection, we make it easy for you to provide the services your customers need while generating opportunities for you to diversify your revenue.

Subscriber Services

Subscriber Services

Residential Email

NeoNova offers Zimbra, a powerful browser-based email system and platform for ISPs. Zimbra provides a comprehensive webmail service that also integrates with the user’s account, while NeoNova fully supports both administrators and end-users.

Robust Email with Spam and Virus Protection

With Zimbra’s feature-rich, customizable interface, your customers will have all the tools they need to manage their email in one easy-to-use platform. And with advanced GreyMail protection, customers will be thrilled with the reduction of time-consuming, dangerous spam and phishing emails.

Complete Productivity Suite

The calendar tool allows customers to record, manage and share events so that tasks and appointments are never lost or forgotten. The Contacts list allows them to store, organize and share essential information about the people who matter most. And with Zimbra’s file storage and sharing features, your customers never have to worry about losing vital files and folders.

Access from Anywhere, on Any Device

Customers can access all their most important productivity tools on-the-go through any mobile browser.

Get Started Now
Subscriber Services

App Portal

NeoNova’s Application Portal opens a new world of opportunity for you and your customers.

Customizable Interface

With custom messages and marketing advertisements, you can create an open line of communication between you and your customers. Plus, the App Portal allows your customers to organize their applications and gadgets as well as purchase and self-provision new applications when you make them available.

Self-Help Account Management and Password Recovery

Your customers can manage their account settings and profile information, reducing support calls and increasing customer satisfaction. And if they forget their password, they can reset it quickly and securely.

Single Sign-On for NeoNova-Provided Apps

Your customers will be able to log in a single time to access most of the applications in their App Portal.

Easy Access to Customer Support

You can provide information and links to a support number, email and chat so your customers can quickly get help for your services.

Get Started Now
Subscriber Services

Value-Added Residential Services

We’re committed to helping you provide more value to your customers in all areas of their lives. Now you can easily offer attractive, leading-edge solutions branded under the name of your choice to increase revenue while building loyalty with your customers.

MyBackup

Powered by Keepit®
Computers and mobile devices play an ever increasing role in your customers’  lives. Help ensure they never lose valuable pictures of loved ones, financial files, and other critical data by offering a turnkey cloud backup solution.

MySecurity

Powered by ZoneAlarm®
Cybersecurity threats are increasing in frequency and are a major focus in the media. Now, you can help protect your customers with a turnkey endpoint protection solution while adding to your bottom line.

Get Started Now
Subscriber Services

Video Solutions

Whether you’re interested in adding a video offering for minimal setup costs, recapturing revenue and loyalty from cord cutters, or moving completely away from your traditional TV offering, NeoNova can help you put together a complete local and national broadband video offering.

ViewLocal

ViewLocal from NeoNova and NRTC delivers local channels using a broadband connection, allowing your customers to say “goodbye” to weak over-the-air signals and “hello” to high-quality viewing on multiple screens and devices. With multi-screen and multi-device support, your customers can watch different programs on multiple screens, all at the same time, plus ViewLocal gives your customers the advantage of streaming content on Apple, Android, Roku and the web. By fully branding the Roku channel and mobile apps with your logo, you can stay front-of-mind with your customers.

Sling TV

Sling TV is your solution for national Over-The-Top (OTT) video content. With NeoNova’s Sling TV referral program, you can help your customers watch the content they want at a price they can afford. You not only get additional revenue, but you also retain your status as the ‘go-to’ solution provider for your customers.

Get Started Now
Subscriber Services

Business Solutions

Your business-class customers rely on you for critical services like broadband. Now, help them take their businesses to the next level with turnkey Business Services. With NeoNova’s value-added business services, you can grow your revenue while offering your business customers enterprise-quality services at small-business prices.

Business Mail Lite

Almost every business today communicates via email, but many are still using generic or “free” accounts not suitable for business use and do nothing to further their brand and status as a trustworthy and legitimate company. Business Mail Lite provides all the branded email functionality needed by small businesses today at a budget-friendly price.

MySite Website Hosting

For your business customers to succeed, it’s essential for them to have a reliable website. With NeoNova’s fully brandable MySite offering, you can add affordable enterprise-quality website hosting to your product list. Now, you can help your business customers establish the online presence they need to capture customers and succeed in today’s digital marketplace.

Get Started Now

Other Solutions

Leverage our expert personnel and cutting-edge products and services so your team can focus on taking care of your customers and growing your business.