Solutions Provided

NeoNova provided solutions to help Cass Communications meet their growing needs. These solutions included migration support, a scalable email platform, 24×7 help desk support and more.

The Challenges

Illinois provider Cass Communications became a partner with NeoNova to offer a robust, scalable email service to their customers. When the time came for their email conversion, there was concern by the staff at Cass that their migration would be impactful and disruptive to their customers.

The Solutions

NeoNova worked with the team at Cass Communications to ensure a smooth and seamless transition to their new, white-labeled email platform. “During our conversion process, we were converting 8,000 email customers, and NeoNova was by our side the whole time. They had a guy with us, in our office, and we spent the whole night troubleshooting. We didn’t lose one email the whole conversion,” says Mike Reynolds, Vice President of Cass Communications.

The Results

A smooth and low impact conversion to the new, NeoNova-hosted email platform thanks to exceptional project management and conversion assistance. “I definitely recommend NeoNova; I think they’re a true partner. Great organization, they understand our customers, and they understand us. Terrific company,” says Mike.

Cass Comm Resized Success Stories
About Our Client

About Cass Communications

Cass Communications has been a customer with NeoNova for several years. Originally founded in 1898, they service roughly 11,000 internet subscribers across eleven counties in west central Illinois.

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